Cooper Handling Solutions recognises that small and large machines have different requirements and therefore the ‘one size fits all’ approach has historically proven never to have worked. Our engineers are purposely split between the needs of small and large machine requirements thus ensuring the right engineer arrives fully equipped and heavily experienced on the exact machine requiring support.
Cooper Handling Solutions will provide the support that suits your needs. A personal, friendly, knowledgeable and responsive organisation is ready to offer all manner of support relating to your requirements. A new paperless system affords visibility on online service records & history, online service requests as well as online engineer positioning and ETA’s. Reports can be generated covering all manner of data to support agreed KPI’s or to measure contract performance.
Cooper Handling Solutions can offer service to all manufactured equipment with packages to suit your business and budget. From scheduled maintenance contracts, fully inclusive maintenance contracts, site engineers or just service repairs by the hour.
All activities are externally audited to ensure that the standards of ISO 9001, ISO 14001 and OHSAS 18001 are maintained in the often hazardous environments our machines operate. Method statements, risk assessments and dynamic risk assessments are all available and ready for use and the Company is fully insured to £10 million public liability.